Automated Customer Service — We Set It Up For You
Stop spending weeks configuring support software. Our team connects your tools, builds your AI workflows, and handles everything — so you don't have to.
Customer service shouldn't keep you up at night
Tickets pile up overnight
Customers often buy from whoever answers first. Slow replies cost you sales every day.
Hiring support staff is expensive
A single support agent costs $3,000–6,000/mo. Most small teams can't afford 24/7 coverage.
Repetitive work drains your team
Many support tickets are the same questions: order status, returns, shipping, FAQs.
Even AI tools need someone to set them up
Great software still requires weeks of configuration, rule-building, and testing. That's where most teams get stuck — and where Dooza comes in.
Gorgias
Ecommerce helpdesk for Shopify. Powerful, but you need to configure macros, rules, and automations yourself.
Intercom Fin
AI chatbot that resolves tickets. You still need to build the knowledge base, set up workflows, and manage the AI.
Freshdesk
Multi-channel helpdesk. Feature-rich, but setup means configuring ticket fields, automations, SLAs, and routing rules.
Zendesk
Enterprise support platform. The most customizable option — and the most time-consuming to set up properly.
Dooza, done for you
We connect your tools, build your workflows, configure your rules, test with real tickets, and optimize everything. You don't spend a single hour on setup.
You sit back. We handle the setup.
No engineering team needed. No hours spent configuring. Our team does everything.
We connect your tools
Our team connects your Shopify, Zendesk, Gmail, CRM, or any of 1,000+ apps. You don't touch a thing.
We build your AI workflows
We set up support rules, draft templates, escalation paths, and approval flows based on your real tickets.
You review, we iterate
We run the first workflows on real tickets, review results with you, and optimize until it's working perfectly.
Connect your existing tools to Dooza
Already using Zendesk, Shopify, or Freshdesk? We connect them to Dooza so your AI workflows pull real data from the tools you already use. 1,000+ integrations supported.
Shopify
Pull order data, track shipments, handle returns
Zendesk
Sync tickets, tags, and agent assignments
Freshdesk
Import tickets and automate responses
Gmail
Read, draft, label, and send support emails
Intercom
Connect chat conversations and customer data
HubSpot
Sync contacts, deals, and support tickets
Slack
Get alerts, approvals, and summaries in channels
WooCommerce
Connect orders, products, and customer queries
+ 1,000 more apps via Zapier, Make, and native API connections
What customers say about Dooza
“I'm impressed by Dooza. The flexibility and breadth of connectors are impressive, and you packaged it nicely. The UI can still be improved, but the product is strong.”
“Dooza.ai moves beyond traditional software tools, introducing systems that function more like operational team members.”
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“Our AI email manager handles all customer support emails automatically. Response times dropped from hours to minutes — clients love it.”
“We set up Dooza for our clients and are thrilled to see how happy they are with it. We never looked back.”
“We integrated Dooza's AI employees into our client workflows and the results were immediate — automated outreach, hands-free social posting, and SEO running on autopilot. Our clients went from doing everything manually to scaling without hiring. It's now a core part of every growth strategy we deploy.”
Start with a refundable pilot.
Pricing depends on the product; every Dooza product starts with a refundable pilot. See pricing
Refundable pilot
We set up everything — you don't lift a finger
You pay for the pilot. Review the first workflows on your real tickets, and if you ask within 14 days, you get a 100% refund.
Free 30-minute call with a Dooza engineer to scope your pilot
See how customer support automation works
Watch how AI handles order questions, return requests, ticket routing, and human handoff — all set up by our team.
Common questions about managed customer service automation
Automated customer service uses AI to read support messages, understand what the customer needs, draft accurate responses, and resolve common questions without human intervention. Complex or sensitive cases are routed to your team automatically.
It means our team handles the entire setup. We connect your tools (Shopify, Zendesk, Gmail, etc.), build your AI workflows, configure approval rules, test with real tickets, and optimize until everything works. You don't need to spend any time on setup.
Gorgias, Zendesk, Freshdesk, and Intercom are powerful tools — but they require your team to configure automations, rules, and workflows. With Dooza, our engineers do all of that for you. You get the automation without the setup headache.
Yes. Every Dooza product starts with a refundable pilot: you pay for the pilot, and if you ask within 14 days you get a 100% refund. Pricing depends on the product; see dooza.ai/pricing.
Only if you allow it. Most teams start with draft-only or approval-first mode, where Dooza prepares responses but waits for a human to approve before sending. You can gradually automate more as trust builds.
Dooza integrates with 1,000+ apps including Shopify, WooCommerce, Zendesk, Freshdesk, Intercom, Gmail, HubSpot, Slack, Notion, Google Sheets, and more. We handle all the connections during setup.
Our team typically has your first workflow live within 3 days. Within the 14-day pilot, you'll have a full review of what's working and whether to continue, with a 100% refund if you ask within 14 days. The entire setup is handled by us.
For most small and mid-size businesses, yes. Outsourced agents cost $1,500–3,500/mo per person. Dooza handles the same repetitive tickets 24/7 with faster response times and no training ramp-up, and you can start with a refundable pilot to test it on your own tickets.
Stop configuring. Start automating.
We set up your AI support workflows, connect your tools, and handle everything. Start with a refundable pilot — 100% refund within 14 days.